Frequently Asked Questions

MOQ varies by product, material, stock availability and customization requirements.

Ready-stock styles may support smaller quantities, while custom OEM/ODM orders generally require a higher MOQ.

Yes. Smaller trial orders may be available for selected styles, especially ready-stock products.

Send us the styles and quantities you need and we will confirm the available options.

Yes. Mixed colors are available for many styles, depending on stock availability, order quantity and production requirements.

We can confirm the available color combinations before ordering.

Yes. Multiple styles can often be combined in one order, subject to the MOQ and availability of each model.

Our team can help you plan a suitable order combination.

Yes. Selected ready-stock styles are available for customers who need faster sourcing and smaller starting quantities. Available models, colors and quantities change according to stock.

Yes. Samples can be arranged for quality evaluation, fit checking and design confirmation before you proceed with a larger order.

Sample availability and lead time vary by style.

Send us the product styles, quantities, colors and any customization requirements.

We will review the details and provide a quotation based on your specific project.

Yes. Repeat orders can usually be arranged based on product and material availability.

For customized styles, we recommend reconfirming colors, specifications and packaging details before each reorder.

Yes. Logo customization is available on suitable frame, temple, lens and packaging areas.

The available method depends on the product material, design and order requirements.

Yes. We can support custom colors and selected frame materials depending on the style, quantity and production requirements.

Share your target look with us and we can review the available options.

Yes. Different lens options can be discussed, including clear, tinted, polarized and other functional lenses, depending on the frame and project requirements.

Yes. Custom packaging can include eyewear cases, pouches, microfiber cloths, boxes and logo branding to create a more complete private label presentation.

Yes. HONKAN can support eyewear development from initial ideas and reference styles through drawings, samples and production preparation.

Vector artwork such as AI, EPS or PDF is preferred for logo and graphic customization.

If you only have another file format, send it to us and our team can review it first.

Yes. You can share photos, sketches, reference products or physical samples.

We can review the design and discuss the suitable development process for your project.

Yes. You can send us a color reference, Pantone code, material swatch or physical sample.

We will review the feasibility and confirm the closest achievable result based on the material and production process.

Production time depends on the product, quantity, material and customization requirements.

We will confirm the estimated lead time after reviewing your order details and specifications.

Mass production begins after the required samples, specifications, colors, logos and other order details have been confirmed and approved.

Yes. Pre-production or confirmation samples can be arranged when required, especially for customized projects, so key details can be reviewed before bulk production.

Some new designs may require dedicated tooling or molds, depending on the frame structure, material and development requirements. We will confirm this during the product development stage.

Changes may be limited once materials have been prepared or production has started.

We recommend confirming all specifications before production to avoid delays or additional costs.

Yes. Our team can provide progress updates at key stages and communicate with you if any production issue requires confirmation.

Yes. Repeat orders can be produced based on previously confirmed specifications, subject to material availability and current production conditions.

We recommend reconfirming colors and key details before each reorder.

We can review urgent production requirements based on the product, quantity and current production schedule.

Contact us with your required delivery date and we will confirm the available options.

We follow quality checks throughout production, including material inspection, assembly review, appearance checking and final inspection before shipment.

Yes. Finished products are checked before shipment to confirm appearance, structure, basic function and order specifications.

Our eyewear range includes materials such as acetate, TR90, metal, titanium, PC and other selected materials depending on the product and collection.

Available options may include clear lenses, tinted lenses, polarized lenses, UV400 lenses, blue-light lenses and photochromic lenses, depending on the selected frame and project requirements.

CE documentation is available for applicable products and requirements. Certification and documentation can vary by product, lens type and market, so please confirm the specific documents needed for your order.

Color references and approved samples are used during production where applicable. Minor variations may occur between materials or production batches, and key color requirements should be confirmed before production.

Yes. Samples can be arranged so you can review the frame, finish, fit, materials and overall workmanship before proceeding with a larger order.

Please contact our team with photos, videos and order details.

We will review the issue and work with you to determine an appropriate solution based on the specific situation.

Shipping options can include express courier, air freight and sea freight, depending on the order quantity, destination and delivery requirements.

We can help review the most suitable option for your order.

Transit time depends on the destination and shipping method. We will provide an estimated shipping schedule after confirming the order details and delivery address.

Yes. HONKAN supports international shipment preparation for overseas customers and can coordinate shipping based on the destination, order volume and selected transportation method.

Yes. Commercial invoices, packing lists and other applicable export documents can be prepared according to the shipment and customer requirements.

Please let us know if you need any specific documentation.

Available payment methods depend on the order value, destination and agreed commercial terms.

The applicable payment options will be confirmed clearly in your quotation or order agreement.

Payment terms depend on the order type, quantity and customization requirements.

Any required deposit and balance arrangement will be confirmed before the order is placed.

L/C terms may be considered for suitable orders.

Please share the order value, destination and proposed L/C terms with our team so we can review the arrangement before confirmation.

We can provide the standard export documents and shipment information required for international orders.

Import customs clearance is generally handled by the buyer or their appointed agent, depending on the destination and agreed shipping terms.