Privacy Policy

01

Information We Collect

When you use the HONKAN website, contact our team, submit an inquiry or place an order, we may collect information that you voluntarily provide to us.

This information may include:
• Name
• Company or brand name
• Email address
• Telephone or WhatsApp number
• Shipping and billing information
• Product interests and inquiry details
• Order and transaction information
• Customization requirements
• Messages, files or other information you submit through our website or communication channels

We may also automatically collect limited technical information when you visit our website, including your IP address, browser type, device information, referring pages and general website usage data.

02

How We Use Your Information

We use the information we collect only where reasonably necessary to operate our website, communicate with customers and support our business activities.

This information may be used to:

• Respond to inquiries and requests for quotations
• Process and manage orders
• Provide product, sample and customization support
• Communicate about OEM/ODM and private label projects
• Arrange production, inspection, shipping and after-sales service
• Maintain customer and business records
• Improve our website, products and services
• Prevent fraud, misuse and security risks
• Send product updates or marketing communications where permitted or where you have chosen to receive them
• Comply with applicable legal, regulatory and contractual obligations

We do not use personal information for purposes that are unrelated to the reason it was collected without an appropriate basis.

03

Cookies & Website Technologies

Our website may use cookies and similar technologies to support website functionality, improve user experience and understand how visitors interact with our pages.

These technologies may help us:

• Remember certain website preferences
• Understand website traffic and visitor behavior
• Improve website performance and usability
• Support security and fraud prevention
• Measure the effectiveness of website content and marketing activities

You may be able to manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality or performance of some parts of our website.

04

Third-Party Services

We may use trusted third-party service providers to support our website, communications, order processing and business operations.

These service providers may include:

• Payment providers
• Shipping and logistics providers
• Email and marketing service providers
• Website hosting and technical service providers
• Website analytics tools, such as Google Analytics
• Customer support and communication tools

These third parties may process limited personal information only as needed to provide their services and may also operate under their own privacy policies.

HONKAN does not sell personal information to advertisers.

05

Data Protection

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration or disclosure.

Access to personal information is limited to employees, service providers and business partners who need the information for legitimate business purposes.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

We therefore cannot guarantee absolute security, but we will continue to take reasonable steps to protect the information entrusted to us.

06

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where applicable
• Object to or request restriction of certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Request additional information about how your personal information is used

To exercise any applicable privacy rights, please contact us using the details provided in the Contact Us section below.

We may need to verify your identity before responding to certain requests.

07

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, legal requirements or the services we provide.

When changes are made, the updated version will be posted on this page and the “Last Updated” date will be revised accordingly.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

08

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us using the details below.

Wenzhou Honkan Optical Co., Ltd.

Email: info@honkanoptical.com
WhatsApp: +86 189 5879 9707
Customer Service: +86 137 5846 7905

Address: Room 1820, Building 3, Ganglong Trade City, 2888 Ningbo Road, Ouhai District, Wenzhou City, Zhejiang Province, China

We will review privacy-related requests and respond as reasonably required under applicable laws and regulations.